2.5 Star Hotel

Hotel Mystays Otemae

Chuo-Ku Tokui-Cho 1-3-2, Osaka, Japan View Map

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Hotel Mystays Otemae photo 2
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Hotel Mystays Otemae

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About

HOTEL MYSTAYS Otemae offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.The accommodating team at the reception will aid you with amenities such as luggage storage.Traveling with minimal luggage is achievable at HOTEL MYSTAYS Otemae due to the hotel's laundromat ensuring your garments stay fresh.Each accommodation at HOTEL MYSTAYS Otemae is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At HOTEL MYSTAYS Otemae, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and in-room video streaming available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.

359 Reviews

8.1Very Good

What Guests Say

  • “The close location to Osaka castle & the rooms are larger than other hotels”
  • “Balcony, high pressure shower (although not to hot). Nice sized room for Japan.”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
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Room Options

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Exclusively for Priceline members Details

Standard Twin Room - Smoking, Optional Cleaning for Additional Cost1/4

Standard Twin Room - Smoking, Optional Cleaning for Additional Cost

259 sqft • 2 Single

  • Air conditioning
  • Air purifier
  • Alarm clock
  • Balcony
Small Double Room - Non Smoking, Optional Cleaning for Additional Cost1/3

Small Double Room - Non Smoking, Optional Cleaning for Additional Cost

216 sqft • 1 Double

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Carpeting
Small Double Room - Smoking, Optional Cleaning for Additional Cost1/4

Small Double Room - Smoking, Optional Cleaning for Additional Cost

216 sqft • 1 Double

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
Standard Triple Room - Non-Smoking, Optional Cleaning for Additional Cost1/4

Standard Triple Room - Non-Smoking, Optional Cleaning for Additional Cost

431 sqft • 1 Single or 2 Single

  • Air conditioning
  • Alarm clock
  • Balcony
  • Bath or Shower
Standard Twin Room - Non-Smoking, Optional Cleaning for Additional Cost1/4

Standard Twin Room - Non-Smoking, Optional Cleaning for Additional Cost

259 sqft • 2 Single

  • Air conditioning
  • Air purifier
  • Alarm clock
  • Balcony
Residential Double Room with Sofa1/4

Residential Double Room with Sofa

420 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Alarm clock
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.1
    Very Good

    Based on 359 reviews

    Pros +

    • The close location to Osaka castle & the rooms are larger than other hotels
    • Balcony, high pressure shower (although not to hot). Nice sized room for Japan.
    • Room we got was spacious and has a bit of an old japanese style room which we like. We like how the toilet and bath are separate. On the location it is quite a walk from the nearest station exit and only stairs is available in the exit. We had a had time with our luggage since we didnt know that their isnt an elevator nearby our exit.

    Cons -

    • Yes we left lip gloss on the sidw board at the room...unfortunately the staff would not allow us to go back to the room to check??! Their excuse is the cleaner has not seen!!
    • Location not THAT close to Osaka Castle.
    • Earlier check in time
    10MarkPosted on: 11-11-2024

    The close location to Osaka castle & the rooms are larger than other hotels

    Yes we left lip gloss on the sidw board at the room...unfortunately the staff would not allow us to go back to the room to check??! Their excuse is the cleaner has not seen!!

    8Verified Hotel GuestPosted on: 4-11-2016

    Balcony, high pressure shower (although not to hot). Nice sized room for Japan.

    Location not THAT close to Osaka Castle.

    9AnabellPosted on: 1-19-2026

    Room we got was spacious and has a bit of an old japanese style room which we like. We like how the toilet and bath are separate. On the location it is quite a walk from the nearest station exit and only stairs is available in the exit. We had a had time with our luggage since we didnt know that their isnt an elevator nearby our exit.

    9HaoyaPosted on: 1-19-2026

    Bed was very comfortable, hotel is close to train station, and in unit washer and dryer combo

    Earlier check in time

    10SanobiaPosted on: 12-28-2025

    Just a great choice to stay at. Comfort, spacious and super friendly staff. A good choice to enjoy your stay away from the crazy huzzle and buzzle. Close to public transport as well.

    What isn't there to dislike

    9JosePosted on: 12-26-2025

    Location and staff awesome, the property are a little old but is functional, TV is old one and you cannot move, but is ok to stay for 4-5 days

    One elevator, is old, the TV is old also, some rusty metal in the kitchen area.

    10SanPosted on: 12-25-2025

    Location was 10/10 for such as low price. Hotel standard, very big rooms, comfortable for everybody. They have porch on some rooms, big dining tables. There are 2 hotel cards, so you can split up with the gang if needed. You can get a lot of amenities, like toothbrush, toners, shaving cream, shavers, etc for free at the lobby. The staff knows multiple languages, it is very tourist friendly. We get to check in early at 11 a.m. as the room was ready, and do not need to wait until 3 p.m. Would definitely choose this place to stay again.

    Nothing. It didn't happen to me, but there is only 1 lift, so going up and down might take more time than expected if the lift is always occupied.

    9NancyPosted on: 12-19-2025

    Location, easy to find, clean, on a side street so it was much quieter than the hotels on the main road. The room was spacious, the mattress was firm, pillows great, good table for work space.

    10Alisson D. C.Posted on: 12-13-2025

    Everything was so close and easy to find, about 15 minutes by walking from the Osaka castle, theres a metro line around 2 blocks and is easy to find.The staff was very nice, i booked a smoking room instead of a non smoking since j got confused and the staff was very friendly trying to move me to another room and checking availability.

    Everything was perfect

    8veny d.Posted on: 12-9-2025

    Always stays here when in Osaka . Feel like our home far away . The bed with futtons so comfortable .

    The partitions(racks) in dinning room , disturb our movement in the room

    10igalPosted on: 11-27-2025

    My stay at Mystays Osaka Otemae was very pleasant. The room was spacious for Japan, clean, and had everything I needed for a comfortable visit. The staff were friendly and check-in was smooth. The hotel is close to transportation and within walking distance to several nice areas in Osaka. Great place for anyone visiting the city.

    The rooms are a little out dated

    8KathlynPosted on: 11-20-2025

    near a train station (less than 300m away), with toiletries, spacious, has huge cabinets with hangers, complete amenities except for iron, friendly staff. we were also allowed to check in early.

    9WebbPosted on: 10-29-2025

    Staff were friendly and nice to help us. Room was quite large and felt comfortable with kitchenette features

    Doors are short if you are over 6 feet tall. One small elevator meant taking stairs a few times rather than waiting.

    1HarshPosted on: 10-10-2025

    Just the kitchen availability

    Constant noice, elevator not working properly, AC making a weird noise at night. Small bed and toilet was extremely small

    10IgnacioPosted on: 7-7-2025

    Very accommodating and cheerful staff. Rooms seem a bit old but still clean and well-maintained.

    7KristaPosted on: 6-19-2025

    We stayed at this hotel mainly for its convenient location in the business district, close to the Chuo Line, which made getting around easy. We booked the room with four beds and were pleasantly surprised by how spacious it was—even had a balcony, which was a nice touch.

    That said, the hotel is definitely older and shows its age. The room felt very “well used,” with visible stains on the carpet and walls. The microwave wasn’t very clean either. There’s no daily room cleaning, but they do provide fresh towels if you ask.If you’re looking for a budget-friendly option with lots of space, this could be a good fit. Just don’t expect anything stylish or especially clean. In hindsight, I think I would’ve preferred to spend a bit more for a more updated and comfortable space.

    9Pommo567Posted on: 6-15-2025

    Great location. Close to Tanimachi station. There is a Boulangerie & Cafe Gout i would highly recommend for breakfast.Hotel itself is a little aged. The room we had must had been an apartment before, and rooms were section off with sliding doors. There is a washer. But i would advice you to take your cloths down to the laundry room to dry them. There are kitchen essential so you can cook at site. Good size French style fridge with freezer We were totally surprised as there was a rice cooker! So just like the pictures, the room is separated into bedrooms, living/dining room, and bathroomThere is also a market nearby and they have great bentos!

    Room is a bit dated.

    10GrassiPosted on: 6-12-2025

    The staff were very accommodating and provided excellent service.The mini kitchen was also very convenient.

    The kitchen fan was a bit dirty, but considering the price, I wasn’t expecting too much.

    4JOSEPH J.Posted on: 5-20-2025

    Great location. And good wifi.

    The property is quite old, and the only reason I was forced to stay was because the booking was non-refundable and even then, I cancelled my last night’s booking in favour of another place that opened up its booking. The place wasn’t clean either and I wanted to leave very badly. Overall disappointed.

    8JorgePosted on: 5-14-2025

    Location was good and a quiet neighborhood

    A little bit old facilities

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Kid Friendly

    • Family Friendly

    General

    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren are not allowed.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    【Accommodation Tax from September 1, 2025, onwards】brAs of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:brulliFor room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night/liliFor room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night/liliFor room rates of JPY 20,000 or more: JPY 500 per person, per night/li/ul br/ Cancellation policy is different for each rate plans. Please check rate plan details. br/ Children under 12 years stay for free when using existing bedding (over 120 centimeters wide) in some room types. Please contact the property for more information. br/ Solaniwa Onsen is the Hot Spring Theme Park in Bentencho, Osaka City./brThere is no hot spring in the property. br/ The hot spring facility Solaniwa Onsen will be closed one day per month. Please check the facility schedule with the property. brChildren 4-12 years old need to buy a ticket to enter hot spring facility Solaniwa Onsen. br/ There is an additional breakfast charge for children. Please contact the property directly for more information. br/ ・Important Notice: Our operating hours are from 08:00 AM to 10:00 PM. Guests arriving after 10:00 PM are kindly requested to contact us by 10:00 PM. (Phone lines will be unavailable after 10:00 PM.) Final check-in is accepted until midnight. We appreciate your understanding and cooperation. To follow the Invoice System, one receipt will be issued for each payment or transaction. Receipts that split the room fee for one night or for only part of the total amount cannot be issued. The Property offers ample dining facilities . The Property has an Italian restaurant, where guests can enjoy lunch and dinner. The restaurant has a relaxed atmosphere, allowing guests to enjoy a leisurely meal.

    Location

    Hotel Mystays Otemae

    Chuo-Ku Tokui-Cho 1-3-2, Osaka

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